ProblemSolution
ProblemVisitors arrive anxious, often researching for someone else, and need reassurance fast.
SolutionCalm, editorial design with clear 'what happens next' steps from the first click.
ProblemRegulated healthcare claims need to be verifiable, not just stated.
SolutionA CQC badge, named clinicians with registration numbers, and Companies House, CQC and ICO numbers in the footer.
ProblemNot every visitor is a safe candidate for home detox.
SolutionA self-serve 4-question suitability quiz to triage before any human contact.
ProblemDecision-makers are often family members, not the patient.
SolutionDedicated 'for families & GPs' content and family-specific testimonial framing.
ProblemHigh-stakes content requires absolute clinical accuracy.
SolutionAn in-house clinical blog, written and dated, covering withdrawal timelines and emergency signs.
ProblemVisitors may be in genuine medical danger right now.
SolutionPersistent crisis messaging (999 / Samaritans) in the footer on every page.